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Job Summary:
Australia
Scania Australia employs more than 500 employees in our company branches
Work collaboratively with a team that wants to succeed together
Continuous training and career pathway opportunities
Job Details:
Scania is a world-leading provider of transport solutions. We offer sales and services in more than 100 countries with production units located in Europe, South America and Asia. Scania is at the forefront of technology, development and manufacturer of our new generation vehicle range, trucks, buses and engines - our overall purpose is to DRIVE THE SHIFT towards a sustainable transport system
Our success is based on our core values – Customer first, Respect for the individual, Elimination of Waste, Determination, Team spirit and Integrity. In order to deliver on our vision, we offer our employees a fantastic opportunity to apply experience, knowledge and ideas towards the journey for a sustainable future across Australia.
About the role
Based in our Pinkenba branch in QLD, this role reports to the Parts Manager and plays a key role in ensuring excellent customer relationships are created and maintained to both external and internal customers. Key responsibilities will include;
Build and develop customer relationships through the provision of excellent customer service
Pick and deliver correct parts to customers and Workshop – pack parts and arrange delivery when required
Accurately complete relevant documentation, including invoices and payment
Work closely with the Workshop to ensure availability of parts, ensure packaging, service exchange and warranty procedures are adhered to
Receive and inspect all deliveries, and resolve any discrepancies
Monitor stock, spare parts and inventory, organise a stock take as required
Receive and inspect goods, check transport documents and incoming goods against the order
Up sell associated parts and services including fixed price repairs, campaigns and special offers
About you
To be successful as a Parts Advisor you will have previous experience in a parts/warehouse management environment. Ideally you will have working experience within the automotive industry in stock management. Your excellent communication and interpersonal skills will help you to drive positive business outcomes through relationship management initiatives.
What we can offer you
An environment that is supportive, friendly and fun - a great team
Leader in heavy vehicle technology & safety, with focus on sustainability
A company that is growing
Training & career development with potential for career progression
To apply
If you are looking for something new, we would like to hear from you. “Apply now” to submit your CV, alternatively you can contact Sev Tuna- Talent Acquisition Partner on 03 9217 3256 to learn more about this opportunity
As an equal opportunity employer, supporting workplace diversity, we encourage applications from people of all backgrounds, genders and cultural heritages.
