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Job Summary: Pacific Fair Shopping Centre QLD

Job Details: Key Responsibilities

Build and maintain close relationships with Tour Guides and key personnel in the tourism industry.
Be the welcoming face of Pacific Fair at the Visitor Lounge.
Responsible for the presentation of the Visitor Lounge, ensuring that it presents in perfect condition at all times.
Sale of gift cards.
Responsible for driving business into the Visitor Lounge meeting room, facilitating admin and bookings.
Showcasing the centre to visiting groups, through strategic welcome messages and in-centre tours.
Track and analyse all recordings of guest visitation data.
Carry out company marketing campaigns according to centre requirements.
Assist the centre with specific projects to help increase visitation and enhance the guest experience.
Assist Tourism Marketing Manager & Centre Management with administration tasks and projects as directed.
Desired Skills and Experience
Key Requirements

Experience in Excel, Word and using an Apple computer
Experience in EFTPOS transactions
In-depth understanding of the Chinese culture
Familiar with Chinese social media channels including active use of WeChat
Excellent verbal and written skills in Chinese and English
Who you are:

Customer focussed
Highly focused on networking to make meaningful professional relationships
Fluent in English & Mandarin, with ability to write in simplified Chinese
A self-starter keen to be the best and make your own opportunities
Eager to turn your passion for customer service into a career
Ability to work independently and in a team
A whiz on the computer & WeChat
Ideally from a customer service sales background
If you are a highly motivated, enthusiastic individual with a commitment to providing excellent service and would like to be part of a growing organisation, then please submit your application by clicking the 'Apply' button below.

Assetlink’s Diversity Commitment:

Assetlink is committed to maintaining, growing and supporting our diverse and inclusive culture, by seeking and promoting diversity within each of our work sites. We welcome and encourage applications from diverse community groups and ages including Aboriginal and Torres Strait Islander, LGBTIQA, people with disabilities, women, and other diversity groups. Currently, Assetlink is representative of around 80 nationalities, speaking 59 different languages. Assetlink recognises the benefits of diversity in creating amazing customer experiences, increasing productivity and encouraging business growth.’