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Job Summary: Australia Are you inspired by the power of digital? Are you prepared to be challenged and empowered? At Fujitsu we pride ourselves on having local touch, global reach, strong capabilities and most importantly empowered people. We are a supplier of choice for innovative ICT solutions for leading corporate and government organisations. We provide many opportunities for career development both locally and globally. We want you to be a part of our digital transformation journey!

Job Details: Are you experienced in providing IT support to a large organisation? Have you been either a Customer Support Engineer, Desktop Support Analyst, Service Desk Analayst or Shift Leader? Do you want to be proud to work for a company that respects its people and is at the forefront of technology? Fujitsu have won a significant Managed Services engagement with an international client, and we are therefore looking for more skilled, customer focused people who are passionate about providing service.

Our client will have a predominantly Microsoft365 base, and we are therefore looking for people who have a background supporting Windows environments and Microsoft applications. You will be involved in either traditional Service Desk support, on-site Desktop Support, or providing technical support at a walk-up service centre.

In order to enjoy and make the most of this opportunity, you will need to have either Service Desk experience or a hands-on desktop support / customer service engineer background. In addition you will need to have:
A clear and confident communication style with the ability to build and develop strong customer relationships
At least 1 year's previous experience supporting a Windows end-user environments
Technical skills which include various Windows Operating Systems, TCP/IP, Active Directory, MS Office and/or experience with PC products (e.g. Lenovo, HP, Dell)
Knowledge of the ITIL framework and previous use of an Incident Management tool
A relevant IT qualification
If you have experience in this area, and would like a stimulating opportunity with a world leader in digital solutions and IT services, we'd like to hear from you. Please apply now using the link provided.

All personal information received by us from you or about you will be stored, used and disclosed by us in accordance with our privacy policy. If you have any questions in relation to how we may use and store your personal information please contact us at recruitment@au.fujitsu.com.

At Fujitsu we are committed to providing equal employment opportunities and an inclusive work environment. We encourage applications from people regardless of gender, age, ethnicity, disability, sexual orientation and religion.

Fujitsu does not accept any unsolicited resumes from head-hunters, executive recruiters, or other staffing or recruitment agencies. Please do not submit or forward any resumes, CVs or profiles to the Fujitsu careers portal, nor to any Fujitsu personnel. Fujitsu will not pay any fees relating to unsolicited resumes.

NB:Applications will be reviewed prior to the closing date; which is dependent on the status of the recruitment process and is subject to change without notice.