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Job Summary: Sydney Western Suburbs NSW Full-time, Part-time $30 - $35 an hour

Job Details: Spend your days helping customers with their personal, business and banking needs

Your new company
This well known bank has a history as Australia's first bank and first company, something they take great pride in. As a business they constantly strive to improve delivery and set a benchmark for themselves to assess their progress and identify new and innovative ways of working.

As a Business Banker with this company, you will challenge the status quo and find a way to make things better with every customer you work with. As a member of our team you will be an integral part of our vision which is to be one of the world’s great service companies, helping our Business customers, Business community and people to prosper and grow with each interaction.
Your new role
This is a flexible casual position where you’ll support the business during peak times of customer demand.
First and foremost, you’ll be responsible for efficiently dealing with customer enquiries, making a difference for people every day by;
Connecting with customers through a personalised service, building rapport and trust by being open and honest
Educating customers about services and products that could improve their business productivity
Collaborating with other areas of the business to deliver customer service that delivers on our service vision
Continuously learning about banking products to add value to customer experiences and develop your professional skills


What you'll need to succeed
Available for a minimum of 20 hrs + p/week and able to offer flexibility to cover additional shifts during peak times
You must be available for 6 weeks full time training 9-5 from 24th February
Enjoy delivering a positive customer experience, your background could be from hospitality, sales, retail, fast food, contact centre, finance or other relevant customer service role
Be someone who genuinely enjoys going above and beyond for customers
Excellent communication skills and ability to multitask under pressure


What you'll get in return
Flexible 4 hour+ shifts across a variety of days (Mon-Fri) and times (8am-9pm) to suit your needs
Above market casual pay rate $30-35 p/h
Located near Concord West train station
Pick up extra hours/shifts when you have the ability to do so
Access a range of benefits unique to the bank’s employees
Industry leading training, full time for the first 6 weeks and on-going coaching
Opportunity to work with incredible team managers, a lively office setting and opportunity to develop yourself professionally

What you need to do now
If you’d like to start your career in banking, then please send your resume to Rebecca Tugwell at Rebecca.tugwell@hays.com.au including the Job ID or alternatively call us on 0280626163.