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Job Summary: Sydney NSW Full-time, Part-time $30 - $35 an hour

Job Details: Utilise your previous customer service experience in this well known Big 4 Bank

Your new company
Work for Australia's first and oldest bank. Recognised for being the leader in their class for customer experience as well as their focus on innovation and the community, this bank are looking for proactive and hardworking individuals to continue living their values.

Your new role
Your new role will involve working in their inbound contact centre environment servicing Business Banking customers will a range of needs. You will be responsible for:

Connecting with customers through a personalised service, building rapport and trust by being open and honest
Educating customers about services and products that could improve their business productivity
Collaborating with other areas of the business to deliver customer service that delivers on our service vision
Continuously learning about banking products to add value to customer experiences and develop your professional skills

What you'll need to succeed
Available for a minimum of 20 hrs + p/week and able to offer flexibility to cover additional shifts during peak times
You must be available for 6 weeks full time training 9-5 from 24th February
Enjoy delivering a positive customer experience, your background could be from hospitality, sales, retail, fast food, contact centre, finance or other relevant customer service role
Be someone who genuinely enjoys going above and beyond for customers
Excellent communication skills and ability to multitask under pressure
What you'll get in return
Flexible 4 hour+ shifts across a variety of days (Mon-Fri) and times (8am-9pm) to suit your needs
Above market casual pay rate $30-35 p/h
Located near Concord West train station
Pick up extra hours/shifts when you have the ability to do so
Access a range of benefits unique to the bank’s employees
Industry leading training, full time for the first 6 weeks and on-going coaching
Opportunity to work with incredible team managers, a lively office setting and opportunity to develop yourself professionally
What you need to do now
If you're interested in this role and want to begin your career with this Big 4 Bank, click apply now on this webpage. If you require further information about the role, please contact Rebecca Tugwell on Rebecca.tugwell@hays.com.au