Premium Job
Insurance Australia Group
- Full time
- Melbourne VIC, Australia
Job Summary:
The Role
You will be providing support to Eligibility Officers dealing with WorkCover claims, coordinating and resolving low risk claims in CGU’s Victorian Workers’ Compensation business.
Job Details:
Key Responsibilities:
Support Eligibility Officers dealing with high risk claims by performing administrative duties and claims activities upon request
Assess, manage and resolve all minor and low risk claims in CGU’s Victorian Workers Compensation business and communicate assessment outcomes to employers and workers as required.
Respond to new claim enquiries from customers (e.g. employers, injured workers) in a timely manner
Performing other new claims administration duties, complying with WorkSafe data integrity regulations and ensuring competition of all assigned actions on new claims
Skills & Experience
Strong attention to detail and accuracy
A proven ability to work autonomously or in a team
Excellent communication skills both written and verbally
Intermediate computer skills
Capability to negotiate competing priorities, deadlines and resources in a busy and fast paced environment
About Us
At IAG, we believe that everyone has a unique point of view to share, shaped by their life experiences, cultures & passions. We celebrate and commit to:
#Proud to be me – we value difference, not sameness
#Together – harnessing our collective wisdom enables us to be our best for our customers & each other
#No boxes – it’s not about labels, boxes or categories; It’s about building a diverse and inclusive mindset into everything we do
IAG is the largest general insurance group in Australia and New Zealand. We own some of the region’s most trusted brands, including NRMA Insurance, CGU, SGIO, SGIC and WFI.
Let’s Talk
In addition to a diverse and inclusive culture, some of our benefits include 13% superannuation, 50% insurance discounts, flexible work and leave options, generous parental leave and return to work program, recognition and reward program, and various corporate partner discounts.
We encourage Aboriginal and Torres Strait Islanders to apply for this position
