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Job Summary: Munch Express is a food manufacturing company that also runs Munch food trucks. Our head office is based in Sydney West, specifically in Camellia NSW 2142. We urgently seeking a new receptionist to join our team. Work involved for our reception is more to do with customer service and admin support. It is a full time role and would need to have someone their from Mon - Fri, 8am til 4pm.

Job Details: Primary Responsibilities:

• Answer inbound calls in a professional and helpful manner
• Ensure customer satisfaction and provide professional customer support
• Communicate with customers through various channels
• Direct requests for mobile vans to the designated resources
• Collect customer orders and promptly and accurately enter into company systems.
• When necessary liaise and organize deliveries with transportation companies to meet customer time frames
• Handle and resolve customer complaints
• Provide pricing and delivery information
• Maintain and set up new customer accounts in orders systems
• Maintain a positive, empathetic and profession attitude toward customers at all times
• Communicate and coordinate with internal departments
• Receiving and dispatch of all deliveries to the office
• Monitor office supplies and place order where necessary
• Perform ad-hoc administration duties as required
• Ensure adherence to all Health, Safety and Environmental rules and regulations.

Skills required:

• Team player
• Adaptable
• Strong attention to detail
• Punctual
• Reliable

Please understand that we are urgently hiring, therefore we would need you to start immediately. We would prefer that candidates be completely available for the next 3 months.