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Job Summary: With a proven track record in supporting big businesses, locally and globally this organisation and the teams within it are growing, rapidly! If Customer Service is your thing If you’re empathetic by nature and love to help people If you’re a problem solver who is diligent to get an outcome If you know the importance of a ‘smile behind the call’ If you want career opportunities starting with a global organisation

Job Details: Each day you will…….

Provide outstanding customer service – empathetic, proactive, committed
Take ownership of day to day medical case management, including escalations, whilst compiling with policy and procedure requirements
Work collaboratively with a team, and contribute to the supportive and high performance environment
Educate customers and translate complex information